IMAGIXX CUSTOMER SUPPORT

Sales, Accounts & Billing Information
M-F 10 a.m. - 7 p.m. EST
sales@imagixx.net
billing@imagixx.net
For how to make payments on your account, visit Imagixx Payment Options.

For secure e-mail communication, send us an e-mail via our Secure E-mail Form, OR use PGP.

For secure e-mail transmission, credit card bill payments via e-mail, or other e-mail transmission of confidential account information, we encourage the use of PGP. PGP, whether you want the international or the US variant, can be found at http://www.pgpi.org/.

Our PGP Public Key can be obtained here.

Technical Support
24/7

Imagixx fulfills all your Internet needs with the same level of product quality, service and commitment that has made us a leading provider of integrated Internet solutions. We believe efficiency and effectiveness are the key elements to achieving customer satisfaction. Our knowledgeable technical service and support professionals are available 24 hours a day 7 days a week to help you achieve your goals.

Existing customers can immediately contact our support staff by:

1. Support Desk

  • Provides an easy to use administration interface
  • Assigns unique reference numbers to each call
  • Allows you to search any closed calls
  • Allows you to easily modify any calls
  • Provides access to complete searchable archives of all submissions made
  • Provides easy access to online manual and training center
2. Toll Free Phone Support : Our customers are issued a toll-free number for customer 24/7 support. If you have misplaced yours, e-mail support@imagixx.net.